MetaMask Institutional
Frequently Asked Questions

Answers to commonly asked questions

Overview

How does MetaMask Institutional (MMI) differ from MetaMask?

MMI is integrated with leading custody providers and includes institution-required security, operational, and compliance features. MMI uses a software development kit (SDK) and an Application Programming Interface (API), allowing custodians to connect their APIs to the most trusted wallet in DeFi. Organizations therefore benefit from the best of both worlds: The same MetaMask experience and access, connected to institutional controls.

How does MMI differ from other DeFi wallets on the market for organizations?

The vast majority of DeFi projects and protocols build to connect with MetaMask. We provide access to over 17,000 venues for trading, staking, lending, borrowing, derivatives, asset management and more—Far greater access than other products, including access to all EVM chains.

We also integrate with custodians to simplify capital deployment into DeFi, manage key storage, and facilitate multi-signature approvals. Additionally, they help optimize trade flows so that funds can skip the multiple transactions, sign offs, and accumulating gas fees.

How will MMI add value to my business?

MMI is the only DeFi wallet and Web3 gateway that provides unrivaled access to the DeFi ecosystem without compromising on institution-required security, operational efficiency, or compliance requirements. With unrivaled access, leading custodian integrations, and groundbreaking compliance features—crypto funds, market makers, trading desks, and other organizations can safely store their private keys, execute pre-trade compliance and streamline multi-sig approvals.

On top of these key benefits, we aim to solve user needs across the entire capital allocation process. This includes industry research, compliance risk management, best execution through MetaMask Swaps and more.

How does the product work?

Crypto funds, market makers, trading desks, and other organizations can gain access to the entire DeFi ecosystem from within their MetaMask browser wallet. They can connect to Dapps, initiate transactions, and confirm transactions which are then sent to their custodian for approval and signing.

When will MMI be fully available?

MMI is launching with 3 leading qualified custodians and custody tech providers. Once a custodian is integrated, they will offer services to a few organizations. After one month, they will open services to participants in our Early Adopter Program. Full services will be available roughly two months after integration.

Which chains are available through MMI?

The same as MetaMask, we provide access to all EVM-compatible chains.

How does Swaps in MMI differ from UniSwap or 1Inch?

MetaMask Swaps sources liquidity from the widest sources in the market, including Uniswap, AirSwap, 0x API, 1inch.exchange, Paraswap, and dex.ag.

We aim to provide the best quote in the market at all times, and we implement technical innovations to severely limit failure rates.

Getting Started

How do I connect my custodian account?

Within your custodian’s platform/interface there will be a simple button to integrate your custodian account with MMI. You can then select from the list of wallets you have created in your custodian account within MMI.

How do I transact?

MMI works just like Metamask. Users can connect to any Dapp in the DeFi ecosystem. They can initiate and confirm a transaction, whereafter multi-approval and signing is done at the custodian level.

How do I access the product?

MMI is available through our early adopter program (EAP). The EAP will grant access to a handful of institutions for a limited number of openings. Investors can join the waitlist and gain access as soon as an opening becomes available.

Which custodians are integrated with MMI?

MMI is currently integrated with BitGo, Qredo, and Cactus Custody. We will announce further integration in Q4.2021

How do I onboard with a custodian?

We will introduce all funds to our custodian partners. You will then be able to select the custodian of your choice.

Managing my Digital Assets

What accounts can I bring into MMI?

MMI allows you to filter and select all the wallets held in your custody account.

How do the compliance features work?

Today, funds often avoid decentralised exchanges (DEXs) due to the unknown counterparties that make up token pair liquidity pools. Compliance within MetaMask Institutional allows users to set their preferred anti-money laundering (AML) risk settings. These settings are then used to run AML risk analyses on DEX pools. Revealing the risk (low, medium, high and unacceptable) of the unknown counterparties within a DEX. This provides pre-trade compliance for users during their swapping process—allowing them to avoid token pools where they deem the counterparty risk to be unacceptable.

In addition, we look at all transfers within a transaction, not merely the transaction itself. This means we are able to provide the depth and breadth of analysis required to analyse DeFi pools.

Our platform dataset includes the following:
— 2.5B+ priced messages
— 700M+ assets transfers
— 40M+ contractsand
— 450k+ assets

Does MMI’s compliance feature support non-EVM compatible chains?

Our compliance function only applies to the Ethereum mainnnet.

Can multiple users transact on the same wallet?

Yes, MetaMask Institutional allows organizations to filter and connect any wallet from their custodian. This means users on different browser extensions can access the same wallets.

How are my transactions sent to Mainnet?

After a transaction is confirmed in the extension, transaction details are sent to the custodian, where it can be approved and signed. The transaction is then broadcast to Mainnet from the custodian account.

How do I receive transaction status updates from MMI?

The MetaMask Institutional SDK receives status updates from the custodian via a webhook so that transaction status (and transaction activity) are updated within the extension.

Will all my token holdings in my custody account be reflected within my MetaMask wallet?

MetaMask Institutional reflects all on-chain transactions, including the tokens of those transactions, within the wallet.

How much does MMI cost?

If an institution receives access via a custodian, then costs will be reflected in their pricing. Within MMI, we charge for Swaps usage and use a tiered freemium pricing model for compliance (with the price per report decreasing as the number of reports increases).

For direct access to the extensions through our Early Adopter Programme, there will be no direct costs to use the product.

Who can I contact if I experience any issues?

If you gained access to MetaMask Institutional via your custodian, then please contact their support team. Alternatively, if you gained access via our early adopter programme, please contact the MetaMask Institutional team directly here.

MetaMask Institutional
Frequently Asked Questions

Overview

Getting Started

Managing my Digital Assets

LEGAL

LEARN MORE

GET INVOLVED

CONNECT

MetaMask InstitutionalFrequently Asked Questions

Overview

Getting Started

Managing my Digital Assets

LEGAL

LEARN MORE

GET INVOLVED

CONNECT

MetaMask Institutional
Frequently Asked Questions